Frequently Asked Questions (FAQ)

How long does shipping take?

Shipping typically takes 5–7 business days. Delivery times may vary slightly depending on your location and local courier services.

What photo size or aspect ratio should I use?

For the best results, please upload a photo with a 2:1 portrait aspect ratio, meaning the image should be approximately twice as tall as it is wide.

How do I upload my photo?

You can upload your photo directly during the ordering process on our website.

If you experience any issues uploading your image or are unsure whether your photo meets the requirements, feel free to contact us at caseeecustom@gmail.com. You can send us your photo by email, and our team will be happy to assist you.

Is your service compatible with Apple devices?

Yes, our service is currently available exclusively for iPhone users.

Is your service compatible with Android devices?

At the moment, our service is not available for Android devices and supports iPhone only.

Can I order a case for my iPhone model?

Absolutely! We offer custom cases for all iPhone models.

You can choose from three premium case colors:

• White
• Black
• Transparent (Clear)

Our custom iPhone cases are designed to provide both protection and a personalized look while ensuring a perfect fit for your specific device.