Refund Policy
Last updated: June 2026
Personalized Products
Due to the personalized nature of our products, we do not accept returns, exchanges, or cancellations once production has started.
Damaged, Defective, or Incorrect Orders
If your order arrives:
- Damaged
- Defective
- Incorrect
Please contact us within 14 days of delivery.
To process your request, please provide:
- Your order number
- A description of the issue
- Clear photographs showing the problem
Send all requests to:
Refund Eligibility
Approved claims may be resolved through:
- Replacement product
- Store credit
- Refund at our discretion
Customer Errors
We are not responsible for errors submitted by customers, including:
- Incorrect photos
- Low-quality images
- Spelling mistakes
- Incorrect shipping addresses
Please review your design carefully before placing an order.